Adding users to my domain

[jvalen45q]

I'm using the User Management Resource Administrator to design a form to handle account creation for my organization. However, I can't get the form to show up inside my help desk's client. I have checked permission on the shares and everything else, but it still won't show up in the list. I'm connected to the right UMRA service on the network, and logged in as an administrator (not the same acct used to create it). Even if I log in with the account that created it, I still cannot see the form.

Any help or ideas would be appreciated.
The site where I downloaded the trial software is: http://www.advtoolware.com