Helpdesk system down?

#1 11-19-2002, 04:49 AM

https://www.alphaomegahosting.com/cg...o=main&lang=en

Continually forces me back onto the login page...login...says thank you for loggin in...then again login page...

Anyway would the admins please fix up the DNS entry for a subdomain of mine - pers.madox.net

Many thanks

admin · #2 11-19-2002, 07:19 AM

Very strange. I was able to successfully login with my user account and create a ticket without being redirected to the login page. Please try deleteing your cookie for www.alphaomegahosting.com and see if that will help. If not, backup your cookies and clear them, then try again.

I have bounced dns for your subdomain.

Thank you for your patience in this matter.

#3 11-19-2002, 09:34 AM

Nope, still doesn't work.

I've used the ticket system before without a glitch...hmmmm

PS : Thanks

#4 11-19-2002, 09:36 AM

Quote:

Originally posted by Madox
Nope, still doesn't work.

I've used the ticket system before without a glitch...hmmmm

PS : Thanks

Just got it working after trying with Mozilla.
Had to clear ENTIRE cache in IE....

admin · #5 11-19-2002, 10:08 AM

Thanks for the update.